MMS* - Send and receive photos, videos, and attachments.Metrics - Understand customer interactions and monitor team performance.Whispers - Leave private notes for internal team discussions.Auto Responses - Use automated greetings and away messages.Notifications - Receive desktop, email, and mobile alerts.It is a simple solution that allows you to communicate with people from all over the world. What are the advantages of Aircall It has a very easy setup. Transfer - Transfer text conversations between team members. Aircall is a phone system designed for small and medium businesses that allow them to keep in touch with potential customers.
Shortcuts - Store templates for frequently used messages.Integrations - Slack, Zendesk, Pipedrive, Shopify, Salesforce, Help Scout, Facebook Messenger.Use all of Textline’s features with Aircall When your Twilio number is configured on Aircall, go to your Textline account’s New Department > select Use your own Twilio Account.Add your existing Twilio number on Aircall using these instructions.
Greg Barbeck, Co-owner, Doggy Paddle How to Installįollow the installation instructions below. Technically, API stands for Application Programming Interface and it is simply a particular set of rules and clearly defined methods that software programs can follow to communicate with each other. It’s an easy prompt with the fastest turnaround time for our clients.” Communication doesn’t get lost in their email or ours. Integrate Textline with our 15+ integrations like Salesforce, Zendesk, and Slack.Easily work as a team to manage customer communication by phone or text message.Text-enable your existing business phone number with Aircall.Your team can leverage Textline’s business texting platform to manage multiple conversations, collaborate with team members, and solve customer requests. With the Aircall integration, text your customers from the same phone number you call them from with Aircall. Add texting to your current communication channel